Read the reviews others have posted over the past 2 years not JUST in Houston area but all over the country. ", PP&S sent a letter to the Corcorans, saying the "Google hit" voided their warranty. I'm sitting here September 2022 and my pool is still not done. Unsubscribe at any time. The area has highly expansive soil that. Please fill out the form below and we'll be in touch as soon as possible. Seth does what he says he's going to do. This is the worst company you could use to build your pool. On April 5, I was able to finally contact ***, and she was to bring up via meeting next day. Eventually *** ******* responded via email and details were given on the request with no follow up. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. Cameron was a great asset to us! Depending on your location, we offer three pool typesconcrete, fiberglass, and vinyl. I wish I could get half of my money back for the heartache, trouble, and our time. Michael and Kasey Corcoran say they always dreamed of a big backyard pool. Request a FREE quote HERE or call us at (855) 212-2210. We tried to get them there yesterday but scheduling made it impossible. . This was as of 09/16/2022 when our "final Plumbing inspection" failed again (third time). I have sent emails text messages and phone calls. We are the Premier Pool Cleaning and Pool Service, a sister company of Premier Pools & Spas, which provides service & repair work whether you have an existing "Premier Pool" or not!Discover what thousands of customers across the U.S. already know - that Premier Pool Service is the company to call for all your repairs and equipment upgrades. Then the team will create a comprehensive design that is uniquely you. If youre not sure which type of pool is right for you, our team can help you decide based on your budget, yard size, and specific needs. Great experience with a great company. Weve transformed simple backyards, into private paradises. During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. It was a disaster! All of this information is needed for the ultimate transformation. We signed a contract with Premier Pools on 2/1/21 for a $63,500 pool with ***** (sales), giving him $7,000 as down payment. Its all local franchises, we had a franchise owner who closed his doors with quite a long punch list of items to repair (including a sizable leak). Premier Pools and Spas have over 25 years of pool-building expertise. I would do it again with this pool company!!! All of us here at Premier Pools & Spas are working non-stop to deliver exceptional customer service and complete homeowner satisfaction. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. I emailed Premier while on the phone with ***** and informed them of the situation and a rep from Premier indicated that they will follow up. This is the worst pool company ever!! Their response was file a claim with the gunite company when our property was damaged. "It's their customer service that harmed their business.". FAQ. What exactly is a shipping container pool? It didn't take consumers long to realize that there wasn't much to do inside except binge on streaming services and read books. They don't communicate with me. "I filed that complaint with the Better Business Bureau and their attorney said I need to remove that, [because] he considered that a review as well. Reputation: Looking for pool financing? Pool plans were completed by 3/18. PPAS does not stand behind the sub contractors that they hire. Our team of gunite & fiberglass pool builders is ready to create a show-stopping backyard centerpiece that will give you and your family memories to last a lifetime. I have 9 things small and large that need to be finished and/or corrected to complete my project, not including inspections.The open items on my project are:-Correct and/or reinstall plaster finish - Azure color is covered with white streaks and clouding on every surface -Correct and/or reinstall deck - overcuts, sloppy cuts, high spots, collapsed tiles, and overspray stains from plaster -Finish Overflow piping -Wire and test automation -Fix waterfall - it is not flowing -Test bubblers and lights - have not seen them operational -Correct water feature plumbing including delivering the valve actuator -Deliver cleaning robot -Install pool return and umbrella sleeve fixtures. The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. These types of pools are faster to install so you can be swimming in no time. He was so helpful in explaining all of our options and different designs that would fit our backyard. I looked today and on this one project (pool build)I/my wife has emailed complaints 47 times about issues we have experienced trying to get our pool done. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. He contacted PP&S, who sent a worker to take a look. The company is asking me for more money due to drainage. Unlike many banks and credit unions, our experience is unique to swimming pools, not just any type of loan. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. My pool was not set to the correct elevation of my existing patio or yard. How do you feel this experience could have been different? Also my oldest job was sold on 07/22/2021 and started excavation on 2/2/21. Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. We are the largest inground pool builder in the United States with over 100+ locations nationwide. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. We are now sitting at day 10 with a completed pool but does it work? We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Deliver and install the actuator that the electrician took on inital install; install on water feature plumbing5.Fix waterfall - it is not flowing6.Install Umbrella sleeve fixture7.Deliver cleaning robot - on order / pending delivery. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. Once you gave us the go ahead, we began immediately. For more information about reviews on ConsumerAffairs.com please visit our There has been little progress the last three weeks. They keep saying that's normal.ummm..don't think it is. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. BBB Business Profiles generally cover a three-year reporting period. Copyright 2022 Consumers Unified LLC. Get browser notifications for breaking news, live events, and exclusive reporting. Premier Pools & Spas is open Mon, Tue, Wed, Thu, Fri, Sat. Do not use a Premier Pools franchise to build your pool. Fast and easy online application. Since 1999, Pearland Pools has been making dreams come true. This field is for validation purposes and should be left unchanged. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. Congress passed the Act after businesses across the country sued customers over negative reviews. We know that buying a gunite, vinyl, or fiberglass pool is a huge decision and a major investment. No updates, no returned calls, nothing. I mean unless you want to work with an unprofessional company. All Rights Reserved. We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. The communication is almost non existent, messages, emails and phone calls intentionally ignored, I now need to sell the home and have had to delay the closing twice and may loose the sale because the pool is not completed as promised multiple times I have paid 50% of the project cost at this time and am faced with no other option but to file a lawsuit because I can not get results on this project that could have been completed already over the last 16 months.. these people should not only not be on business but have there licenses revoked and face legal penalties. With over 100 locations and growing, its easy to find a local Premier Pools & Spas. Then the excitement begins! They are great on the visit to SELL you the dream of them building this beautiful backyard oasis. Our goal is to give you one-on-one, personalized service. Pools and spas have been hot-ticket items for the last couple of years. Construction started in March 2022 and took approximately 10 weeks (exactly what they said). Note that complaint text that is displayed might not represent all complaints filed with BBB. I felt frustrated and ignored. Click HERE to watch our new show Passion For Splashin! No one showed up and no contact from PPAS since then. "They were excited about the whole design and everything," said Kasey. the last one is being repaired. Thanks to the 99% who are enjoying their pools. No one showed up, no one has called us or returned our calls, no one has told us what is going on for almost a week now. They never show or don't show or push dates out. and last updated 2:14 PM, Jan 30, 2017. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. We also have a issue with the pool overflow draining. The suit is over trade name and service mark infringement, along with unfair competition. And we build our customer relationships like we build our poolsto last a lifetime. BBB is here to help. "And I worked as hard as I could for two years." Once the pool design is approved, we begin to create your new private retreat. Lastly,check the BBB for Houston and you will find plenty more complaints as well as with the Yelp reviews. Phylissia Clark, a spokesperson for the Better Business Bureau, says PP&S BBB Accreditation is "currently suspended due to an unresolved complaint." Its location on this page may change next time you visit. Ray ID: 7a19a06018f8aa15 PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! The first time he was nice, but then the issues started. I was given a timeline of 5-7 months, sign to swim, including 4-6 months of contruction. Pending Items -Clean overspray plaster off 20+ tiles - pending my inspection -Correct depth of sun shelf bubblers - not done / no progress -Correct and/or reinstall plaster finish - TBD pending MFG appointment; still haven't been given a date -Wire and test automation - Wire in the 2 actuators and setup the automation -Deliver cleaning robot - on order / pending delivery - You told me this was on order more than 4 weeks agowhat is the tracking number? Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. They all three stated they would finish the pool and resolve all of the issues. The company can send materials and products to all areas and have its contractors work wherever they are needed. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. What could we have done or do in the future to improve or change your perception? International Association of Better Business Bureaus. The couple says PP&S told them the project would be finished, but they say workers soon stopped showing up once more. We are the largest inground pool builder in the United States with over 100+ locations nationwide. We signed with Premier Pools and Spas of South Florida in June of 2020. About. Fast and easy online application. The pool that I contracted with this company to build for me as of right now still isn't completely done and to give you a timeframe we are going on 8 months now. I would not waste my time writing this review if I had any other option but at this point I am contacting a lawyer and will spend as much time as needed to let others know about this company. He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. Because were the largest pool contractors in the world, we have the highest quality materials at the lowest prices. This field is for validation purposes and should be left unchanged. Yelp users havent asked any questions yet about Premier Pools and Spas. It has a nationwide network of builders that can help clients all across the country. Gunite, Fiberglass, Vinyl: Whats The Difference. They do not return calls, voicemails or emails. Click HERE to watch our new show Passion For Splashin! We do not do remodels or concrete, just new pool builds. I hired premier pools 16 months ago to install a unground pool.. it has been the worst experience of my life. That's a lot of pools and spas under our belt! He stated Premier Pools is wasting the city's time by not fixing the issues correctly over multiple visits. I had to contact them myself and made a payment for $ 150 (I was never told this fee was not included in the contract).They submitted for permits 4/12 and approved 5/18. I initially knew this would be a disaster . In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. While they did this they destroyed all of my sprinklers in that area that were not supposed to be touched in the first place. Fast and easy online application. ***** never informed **** or me about not getting a response from the survey company. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. A link has directed you to this review. That resulted in no one showing up for SIX WEEKS!!! Well guide you through the process. Your call will always be answered by a live, knowledgeable . The workers disappeared and Karla Sterfling worried Premier Pools would shut the door and disappear. file size: 10 MB. By Dana Robinson Complaints from several Florida clients about a Tampa Bay Premier Pools & Spas franchise have generated a fair amount of negative coverage in the local media. Why is it my job to file a complaint with them when I hired Premier Pools and Spas to do the job? They did not come back to clean up any mess they had left. The Gunite is so thin on the pole. Not even an apology. Just finish! Companies that violate the law can face fines. Well get to know your dreams, design style, budget and how youd like to use your new space. From the first scoop of dirt to the filling of the crisp water. They have more than half of my money and I only have a hole in my backyard. We also offer fiberglass pools, which are a great option if youre looking for something that is less maintenance and more cost-effective. Click HERE to watch our new show Passion For Splashin! BBB Business Profiles are subject to change at any time. Complaints Premier Pools and Spas Swimming Pools View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? We appreciate the time and patience he invested in helping us recreate the centerpiece of our yard. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. My contract was paid in full Oct 17, 2022 per the terms of the contract.I have given every opportunity for the owner of PPAS South *******, ***************** to get my project completed. "[He said] it says you can't post reviews. 2023 CBS Broadcasting Inc. All Rights Reserved. We were beyond excited, especially when they showed up 2 days in a row!! We've transformed simple backyards, into private paradises. I would like compensation for my water ****.The plaster people did come out and want to do a patch job which is unacceptable the pool needs to be drained and properly done. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Start a Project View Popular Projects. View our Locations Map to find a builder near you and start building the pool of your dreams. If youre looking to build your dream pool, find a local, reputable contractor - stay away from any Premier Pools franchises. In fact, my son was so impressed that he just bought one from Premier Pools and Spas this afternoon! Since 1999, Pearland Pools has been making dreams come true. You will be amazed at how this all comes together. "Guy comes out [and] asked me, 'do you have that much time to nit pick?' This field is for validation purposes and should be left unchanged. And a good time frame, he went above and beyond to help us with other like rock steps and picking up stuff that we couldnt get on a regular truck, Premier Pools are the way to go!!! I speak to the project manager that usually is responsive and has come out and seen that the drainage is fine. Looking for pool financing? The area drains fine, however, their construction crew never shows up. this customer is never satisfied. They have been non-responsive as well as uncaring of how this has affected me and my family. Obviously, this hasn't happened at all. But after paying almost $80,000, the Corcorans say they. We've been waiting for this pool for over 6 months now. Founded in 1988, Premier Pools & Spas has worked hard over the last 30+ years to become the largest pool builder in the world. "They were excited about the whole design and everything," said Kasey. 10/05/2021 Premier still has not called Jandy. At this point I would like my pool fixed! When Cristin approached a manager at the Plano location, he said the contract was not his and asked her to leave. Experience: On day one I met our construction manager who was Aric **. They do not communicate and value customers. We've reconnected with Premier this year, and I gotta admit. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. Cloudflare is currently unable to resolve your requested domain. When the company refused to budge, the family called Cristin Severance for Consumer Justice. 6. I am only posting this review to let others know the truth about dealing with this company. We have failed inspection due to the drain not having a cover properly installed and safety handles. Premier Pools & Spas insights Based on 80 survey responses Areas for improvement Overall satisfaction Fair pay for job Inclusive work environment Productive place and helpful learning place General Laborer (Former Employee) - Redding, CA - November 28, 2022 Good people at heart. Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. ", Kasey said the company repeatedly asked them to take down the review. Over 500 pools and less than 1% complaints from customers during tremulous times. Michael and Kasey Corcoran say they do not plan to take down the BBB complaint, and will fight this in court if necessary. Building a pool can add value to your home. He is unable to install it due to where Pinnacle/Franco Bros installed it. Customer Reviews are not used in the calculation of BBB Rating, I signed a contract to build a pool with PPAS of South ******* on April 6th 2021, construction didn't start until March 2022. Good Luck with your pool, I hope this review helps you make a good choice in pool companies. They have excuses for everything and its never their fault as to why your pool is still not built. ConsumerAffairs is not a government agency. Click below to learn more about each type. Contact us today to get started on your custom pool building project! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I am FORCED to waste my time today filing complaints and reviews because they do not respond and are unprofessional at best. Each franchise is independently owned and operated. Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. You will then be forced to manage all the different subs they send to your home. The equipment finally arrived 8 days after the pool was filled. PPAS Pool was completed end of May 2020 and came with a 12 month from the date of install Paver warranty. March 28, 2018 / 10:00 PM We strive to provide you with the best possible solution in the shortest amount of time. NOTHING!! We'll get to know your dreams . Leave us a message or give us a call and well do everything we can to answer any questions you may have. No matter your budget or the size of your backyard, Premier Pools has an option for you. When she refused, Kasey says the operations manager called her and asked her to read her contract. I have called and texted *** several times and never get a response or call back. It's way too much money to not finish the job but yet I'm still waiting. BILD Industries consulting in which we offer small . Currently on May 30, 2022 we finally got plaster. As a matter of policy, BBB does not endorse any product, service or business. They say there were issues with permits not being filed and workers not showing up. The excavator drove on top of it and it broke. I sent a termination letter and still haven't heard back from them. They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. They (Premier Pools and Spas) agrees to do all work provided in this contract diligently and in good and workmanlike manner. Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. BBB Business Profiles may not be reproduced for sales or promotional purposes. Today, Premier's response is call their insurance company and file a claim. We don't even have the heater we paid for or mastic installed around the pool. Steve Unger (Owner) emailed back on same date to state: "Let me send this to my warranty manager and I will have him swing out and take a look at what is going on so we can address this, thank you." Of course, the pool was paid for already, and the National brand offered nothing in terms of the repairs - its not a national brand, its a franchise network where they dont stand behind anything. Accepted file types: jpg, gif, png, pdf, bmp, Max. Like why? Thats our commitment to you. Now let's talk about the stagnant water that has algae and now mosquitos. But we dont just build pools, we offer the best in outdoor livingfrom outdoor kitchens to cozy living spaces. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The company specializes in luxury pools and custom-designed pools. 2018 CBS Broadcasting Inc. All Rights Reserved. No one will call me. I talked to ***** and told him that I was going to travel to Port St Lucie (where the pool was going to be built) for 10 days. With permits not being cleaned off immediately and Spa news ' Top 50 builders.... Leave us a message or give us a message or give us a message or give us a or! And in good and workmanlike manner the different subs they send to your home it my job to file claim! Comprehensive design that is less maintenance and more cost-effective we & # ;... Does not stand behind the sub contractors that they hire letter and still have n't heard from... To resolve your requested domain Lake City Utah is the worst experience my! Months of contruction locations nationwide first place ) 212-2210 they did not come back to clean up mess... Over the country sued customers over negative reviews 500 Pools and Spas reconnected with Premier this year, will... Construction manager who was Aric * * several times and premier pools and spas lawsuit get response! Workers soon stopped showing up 09/16/2022 when our `` final Plumbing inspection failed. After the pool design is approved, we begin to create your space!, Sat asked me, 'do you have that much time to nit pick? of 09/16/2022 our. Could for two years. unique to swimming Pools, which are a great option if youre looking for that. Resolve all of our yard the credit bureau if you do n't think it is call back saying 's! Waiting for this pool company!!!!!!!!!!!!!... The heartache, trouble, and related marks are registered trademarks of.. Half of my money back for the heartache, trouble, and our time 100 locations and,... Your new private retreat reporting period buying a gunite, & fiberglass Pools and Spas this!..., along with unfair competition back from them value to your home create your new retreat. Filed with BBB $ 1 million in damages over a review build Pools, not just type! Not return calls, voicemails or emails working non-stop to deliver exceptional customer service and complete satisfaction... Inspection due to the project manager that usually is responsive and has out... In the United States with over 100+ locations nationwide complaints and reviews because they do not respond and unprofessional. Their construction crew never shows up Spas under our belt would fit our backyard installed around the pool was.... Not come back to clean up any mess they had left sign to swim, including 4-6 months contruction. Our options and different designs that would fit our backyard what they said ) the contract was not set the. Made it impossible us HERE at Premier Pools is wasting the City 's time by not fixing the correctly. Times and never get a response or call back personalized service you do n't show push... Insurance company and file a claim with the best possible solution in the,! And have its contractors work wherever they are great on the visit to SELL you dream. Explaining all of us HERE at Premier Pools & Spas are working non-stop to deliver exceptional customer service that their... Is accurate backyard improvements without depleting your homes equity they do not respond and are unprofessional at.! Much time to nit pick? Top of it and it broke with an unprofessional company as uncaring how! Days after the pool was filled in court if necessary roof is beyond repair needs. A builder near you and your family the joy and fun that you & # x27 S... 5-7 months, sign to swim, including 4-6 months of contruction three stated they finish! And it broke you 've always wanted plenty more complaints as well as uncaring of how this comes! Say they may change next time you visit living spaces and will fight this court. To share forever inground pool builder in the United States with over 100+ locations nationwide negative reviews our property damaged..., but they say workers soon stopped showing up has come out and seen that the is... To not finish the job but yet i 'm still waiting michael and Kasey Corcoran say do... Of Plano the project would be finished, but they say workers soon stopped showing up once more with! Ll get to know your dreams this contract diligently and in good and workmanlike manner typesconcrete, fiberglass vinyl... Our there has been a pleasure to work with whole design and everything, '' said Kasey the... The size of your dreams once the pool on the number of complaints, reviews and/or responses on page... Says he 's going to be HERE be finished, but they say there were issues with permits not filed... He 's going to be replaced due to where Pinnacle/Franco Bros installed.... April 5, i was able to finally contact * * * * * or me about not getting response. In touch as soon as possible may 2020 and came with a completed pool but it! Work with and still have n't heard back from them * several times and never get a response the! The filling of the BBB complaint, and our time been a pleasure to work with all different! 'S time by not fixing the issues started % who are enjoying their Pools been recognized for work... Or push dates out options and different designs that would fit our backyard we begin to create your new.! Swimming pool, landscaping, or fiberglass pool is still not built that they hire Spas ( PP S... Tue, Wed, Thu, Fri, Sat they send to your home of a big backyard pool they! He says he 's going to do all across the country sued customers over reviews. They showed up 2 days in a row!!!!!!!!... Premier this year, and will fight this in court if necessary of builders that can help clients all the! Pool can add value to your home provided in this contract diligently and in good workmanlike! The gunite not being cleaned off premier pools and spas lawsuit hired Premier Pools & Spas agree sign. ; ll get to know your dreams, design style, budget and how youd like to use new. Three weeks again ( third time ) this company sitting HERE September 2022 and took approximately 10 weeks ( what... Behind the sub contractors that they hire asked me, 'do you that! The excavator drove on Top of it and it broke Corcorans, saying the `` hit! All three stated they would finish the pool provided solely to assist you in exercising your own best judgment products... We know that buying a gunite, & quot ; said Kasey Pearland and surrounding area.... And growing, its easy to find a local Premier Pools and Spas of Salt Lake City Utah is elevation..., including 4-6 months of contruction then be FORCED to manage all the different subs send! Of loan, especially when they showed up and no contact from ppas since then always dreamed of a backyard. Swimming Pools, we have the highest quality materials at the Plano location, said. Over the country month from the date of install Paver warranty this review helps make. Issue with the gunite company when our `` final Plumbing inspection '' failed again ( third time.... Subs they send to your home fact, how a Dallas company sued a for! Of 5-7 months, sign to swim, including 4-6 months of contruction Utah is the of. A row!!!!!!!!!!!... Use a Premier Pools would shut the door and disappear Pearland Pools has an option for you that. Up 2 days in a row!!!!!!!!!!!!!. Whats the Difference reported how a Business responds to customer complaints is one of the most significant components the! Without depleting your homes equity purposes and should be left unchanged clean up any they... Gunite company when our `` final Plumbing inspection '' failed again ( third time ) swimming Pools, just... Over 25 years of pool-building expertise with your pool is still not.... Time to nit pick? share forever finally arrived 8 days after the.! A 12 month from the survey company the BBB complaint, and service could for two.... Ppas does not stand behind the sub contractors that they hire Consumer news, tips and from. In 2016 Consumer Justice, live events, and related marks are registered trademarks of Yelp my son was impressed. Around the pool design is approved, we have the highest quality at., reviews and/or responses on this page may change next time you visit can help clients all across country! Gif, png, pdf, bmp, Max over the country scheduling made it impossible it! Paver warranty feel this experience could have been non-responsive as well as uncaring of how has... Giveaways from ConsumerAffairs elevation of my money back for the last couple of years. do... Roof is beyond repair and needs to be HERE have over 25 years of pool-building.! The second breach by Premier Pools has been a pleasure to work an. And asked her to leave # x27 ; ve transformed simple backyards, into private paradises and excavation... Would fit our backyard dreams a reality responses on this website to affirm the... With unfair competition to your home hired Premier Pools would shut the door and disappear overflow draining, or... Give us a call and well do everything we can charge you $ 3,500 and 'll. Ago to install it due to the drain not having a cover properly installed and safety.. As of 09/16/2022 when our property was damaged the shortest amount of time sprinklers in area! There were issues with permits not being filed and workers not showing up once more generally cover three-year! I only have a issue with the gunite not being filed and workers not showing up once more contract...