A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement. Available to new clients. Clients that select the Refund Transfer can now open a GO2bank account and access their refund using a, . I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! Over the course of 10 months I've filed Form 3911 with two different IRS agents. Powered by METIK Marketing, LLC They just dont care. Offer cash before they can access their refund.4,5 There's no ERO fee* when clients receive their refund and post-ACK advance loan on a GO2bank Visa Debit Card.6. Collect fees all year long for professional services you offer.3, Compete with large tax offices and attract or retain more clients with a tax time advance. I want to file a class action lawsuit, need at least 20 people. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. The current fee is $10 per check. Where can I find forms? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Get a no cost loan and purchase your tax preparation software today. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Accelerate the growth of your tax practice. So all that we can do is wait at this point. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. I'm to the point that I'm going to file fraud charges with the Atty General of CA. After 3 days hours of being on hold, speaking to TurboTax, who's support originally sent me to CreditKarma, who had me create an account for my deposit to be dropped in, until it didn't show up and i had to start over.also being told there were no systemic issues with held refunds. User Verification ( what's this? ) Is this your company? Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Tax returns may be filed electronically without applying for this loan. Its automated and I want to know if yours says they havent receive it on the automated phone line like mine does (even though mine says it was sent on the web form). Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. Currently, check cashing at Walmart is not available in NJ and NY. I filed a complaint today with the BBB against the bank that TT uses to collect fees. The current fee is $10 per check. Call me to let me know its done its been a whole month! Why do I login and see a blank dashboard? Why? 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. Gain more clients when you offer a lower cost bank fee that helps them maximize their tax refund. Now I'm being told my refund was sent back to IRS on 10-21-22 but as of 1-23-23 the IRS has not received it. 6 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. When it's time to file, have your tax refund direct deposited with Credit Karma Money, and you could . Today at 6:44 PM. Web Santa Barbara Bank Tax Refund in Piscataway NJ. I received a refund check from them but was expecting my return to be put into my bank account. Email: cash.info@bfs.ucsb.edu. 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. Refund Transfers are not loans. it said it was returned to the originator which would be TPG. FAQs; Track Order; Contact Us MBA, Enrolled Agent. We had no idea there was a third party involved in getting our refund. I need my money ASAP. Fees and limitations apply. unfortunately because its sitting in a third party bank were all shit out of luck. Contact us so one of our agents can assist you. This will be year 3 that I havent gotten my taxes back for 2020. https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557. Phone:+880 1884-519601 Email: pineappleexclusivebd@gmail.com. 10 Advance is subject to approval. Thought by midnight it would update. Available to new and existing TPG clients starting in November. Tax act, tax slayer, almost every other software company customer have not had this problem. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Please login to your account by completing the form below. Website. In-season Fast Cash Advance available first day of filing. Up to $7,000 available Jan. 2 thru Mar. Why does it show that they've recieved and posted my return but won't release it till the 9th? All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. They don't want to answer it for some reason. Learn more about where checks can be cashed.3, Cashier's checks issued by TPG may be cashed at over 11,000 locations nationwide, + Checks up to $7,500 cashed for a cost up to $84, + Available at participating Walmart stores thru December 31, + Available at any Wells Fargo bank location thru December 31. Not all consumers will qualify for a loan or for the maximum loan amount. I would appreciate a response, and my money refunded to me. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. Access a library of free videos and digital ads you can use for social media, your website, email, and more. I have missed the compliance training due dates due to the lack of help. Still waiting on your tax refund. In February, my refund was released from the IRS and sent to TurboTax. They claim on their website that they "never hold refunds and issue the money immediately". First and last time I ever have the fees taken out. Loan for Tax Refund Lenders Available Loan for tax refund - Get. The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete. Lock in the best software renewal costs without paying out of pocket.10, Get up to $40,000 in cash flow to help with season startup expenses. Update my account to reflect the compliance trainings its not rocket science. We are aware that this is a difficult situation for you. Click on your tax program below to learn how to enroll in Pay-by-Refund and check your enrollment status. the tpg bank now has the money. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond. They have Hi, Once the tax return is prepared and a refund is expected, a Refund Transfer can be used to pay for tax preparation. They are using the fact that we owe them money for filing our taxes as an excuse to withhold it as long as they can. thats the main reason for flipping out. I have called both parties several times to receive no help. View refund status. Offer and terms subject to change at any time without prior notice. Web Heres when to check for your Refund Status. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Anybody receive their refund today? It's 1-24-23 and I still don't have it. Materials available while supplies last. I have called Tax Product Group 15+ times in the past two weeks, and have to wait on hold for hours or wait for a callback (which they sometimes never call back). GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Direct deposits are still trickling in, but they need to make it rain up in here!! When I tracked on tpg.com it said Unfunded*!?? The funds normally arrive in your bank account the next business day (weekends, Federal Holidays excluded). 2/9 dd and Santa Barbara website says sent but nothing on my end. In your situation, the refund would have been handled by the third party bank, Santa Barbara Tax Products Group. . I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Why didn't the IRS request that of all banks ? Web To keep you informed about the status of your refund payment please use the following tools which are updated in real-time. Taxpayers who have access to a Touch-tone phone may dial 1-800-323-4400 within New Jersey New York Pennsylvania. Please click the links, listed below, to find information on the status of your refund with Santa Barbara Bank. In-season Fast Cash Advance available first day of filing. Get your refund status. they already transmitted the funds to the bank friday morning. Mist without their knowledge or consent. How are fees paid? When it connects you, expect to wait like 4 or more hours. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. TaxAct, Inc. gets fees from some third parties, including Republic Bank and Santa Barbara Tax Products Group, LLC (TPG), that provide offers to its customers. What is going on with this bank? MBA, Enrolled Agent. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond, https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. IRS tax refund deposit must be received by 5/31/23. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. 1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. the IRS and through Santa Barbara Tax Products Group. Desired outcome: Fees apply. Over 70% approval rates. Enrollment for Refund Advantage and Santa Barbara Tax Products Group are now open for tax year 2022. If yes, click here to recover your username or click here to recover your password; If no, create a profile from our website. Web Santa Barbara Bank Tax Refund in Piscataway NJ. I am an Enrolled Agent. I spent my last 11 years at the I.R.S. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund . Enroll in our standard Refund Transfer program and we'll ship a free marketing kit to you.6, Get attention with high-profile materials like flags, banners and oversized posters.6, Personalized postcards addressed to your return clients help you retain more clients.7. Select option 1: Card was lost or stolen. All discount programs offered through TPG are excluded from this program. Santa Barbara Tax Products Group Civista Bank provides banking services in connection with a tax refund program of. 546 comments 3 shares. I still have not received it. Please contact the Administrator John@JohnRDundon.com for immediate professional advice? I will not stop until I receive a response from one of these companies and my refund check is either direct deposited or a check is issued and sent to my address. Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! See all 9 articles. Your client's tax preparation fees are deducted from the refund proceeds so that your client does not have to pay out-of-pocket. I wonder if a class action is applicable in this case?? In most cases, the pre-ack decision or advance decision has already been made and will . However, the IRS has not begun to process returns as of yet. Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. Why are these people considered a legal business? Fees and limitations apply. Get an advance on your tax preparation fees so you get paid in days, not weeks. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return. Free marketing resources and premium displays, Big changes to our tax refund advance loan, TPG now offering tax debt resolution services. Desired outcome: Check here for updates. This is not true. 234234. This is the first year we have had any issue with TurboTax. Something need s to be done and this bank needs to answer phone calls. Claim it and get a lot of features. Someone please help we need our money and this is just ridiculous to have to go through. Chime bank. Skip the wait to get paid with a fee advance. Submit a complaint and get your issue resolved. acceptance if you e-file with direct deposit. Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. AMD If so, we should all sue the heck of of them. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. What is the TurboTax phone number? Web Up to 10 cash back Find out how to check the status of your tax refund in your state. UPDATE: If you are filing before February 15th your refund may be delayed due to PATH Act and the IRS "Where's my Refund" will not be updated until a few days after February 15th. They need to issue my check, simple as that, but they just lie and give you the runaround. Currently, check cashing at Walmart is not available in NJ and NY. Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa . I filed on the IRS website with free tax. I started the investigation in late February of this year so it hasnt been too long. For the handful of clients that pay-by-refund and don't receive funding, use Auto Collect and collect from past due clients.2 You only pay for fees that are successfully collected. TPG is holding to accrue interest. Federal/ State refund amount. PATH Act - Creating refund delays; Have questions about a tax filing from last tax season or earlier? I will seek legal action. She was very kind but helpless to assist me. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. [protected], Desired outcome: What happens if my direct deposit is returned? I filed my taxes through TurboTax in January 2022. I filed a complaint with the IRS and they traced my funds but nobody has responded to the request sent by the Office of the Controller of the Currency who I also reached out to. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. . Share your calendar so new and existing clients can book an appointment from your website, Facebook page, email or Google. I checked and still Unfunded even the refund was sent out on Feb 24 by IRS. Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below) Enroll with TPG - complete the enrollment application through your tax preparation software or software provider's website. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. I won't hold my breath but I don't understand how one came and not the other. They're still holding it 7-10 business from that. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. If the SSN is correct, the preparer will need contact Santa Barbara TPG at 800.779.7228. Fees and limitations apply. Idk. Please consider before using TurboTax for your tax refund!!! Clients that choose GO2bank are notified when their refund is ready, you can earn a $39.95 incentive7, and you receive additional free marketing resources for your office.8, Have balance due clients that require tax debt resolution and IRS representation services that you don't offer? Completed Indemnity Bond forms for TPG with notary. *. Tax refund and e-filing are required in order to receive Refund Transfer. TPG for Tax Pros - Grow Your Business. Please allow 3 or 4 days after e-filing your 2020 and 2021 tax year returns. The IRS Has instructed TPG to not release the refund till 2/9. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . I'm notating the other entities you complained to and will be reaching out to them as well. Select State Skip quiz Retake Quiz. I would like to verify my information and get an answer to where my money is. My bank closed my savings account due to low funds, and did not inform me. 4 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Press question mark to learn the rest of the keyboard shortcuts. Thats just giving yall more time to play around with my money and make me wait even longer. Step by Step Enrollment Process. 8 Must be enrolled in our Standard Refund Transfer program. Fees for other optional products or product features may apply and will be disclosed at the time of application. Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. These people are fraudulent and needs to be shut down. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. I even checked to see if I was issued a TurboTax Prepaid Visa just in case the funds were somehow deposited there (mind you Ive only EVER elected direct deposit into my own bank accounts) but nope, moneys not there either. Bank Account (Direct Pay) Debit or Credit Card; Payment Plan (Installment Agreement) Electronic Federal Tax Payment System (EFTPS) . Available to new and existing TPG clients starting in November.11, Get an advance on your tax preparation fees so you get paid in days, not weeks. Tax returns are prepared and electronically filed by IRS-certified volunteers for qualified individuals or families. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. Volunteers will see between 20-25 clients a . - Intuit. This comment was posted by a verified customer. account to see the refund amount. Fees were taken out more than once but no check was EVER mailed. Desired outcome: So I can be issued a check. Personalized postcards addressed to your return clients help you retain more clients. I filed my taxes in February 2022. 1Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. The office is open Monday - Friday from 9 AM to Noon and 1 PM to 4 PM. Completed Indemnity Bond forms for TPG with notary. Arieldeseree95@gmail.com. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. Does anyone here have ideas of who to call to find out if they are collecting interest or not. they claim this is the second check the have sent to my address but i have received neither check as of 10/17/2022.. please let me know if anyone has received their check and how long did it take. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. On their website, they show they received my refund on 3/2/22, which was the correct amount and the amount stated on the letter I received from the IRS. The net proceeds are then disbursed by direct deposit, cashier's check, or . folks. Enroll with TPG and get the resources you need to attract and retain clients. How to login for the first time. They are all liars, they will hold your money and lie on the irs! I have tried to call and sent multiple requests for help and continue to get nothing in response. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I just have no more words. The refund bounced back to them when your bank rejected it, and then they sent it to you. All I keep seeing is how the bank not giving refunds to the people they belong to and how they keep what they want and dont send the full amount to the taxpayer. It's next to impossible to get a human to discuss the status with but I eventually did. The way to get them to answer is to call the number, put in your info like normal, after it's done telling you your status you wait and I think it's "2" that you have to push (the one that says check the history or whatever ), then after it checks your history it will ask if you want to speak to a representative, just hit the button for that. IRS tax refund deposit must be received by 5/31/23. Give your client the option to pay for tax prep with their refund, and there's nothing to pay up front. and any check info on dates cuz theres tracking to it. for 33 years. And free tax is suppose to be free. In-season Fast Cash Advance available first day of filing. GDB/SBTPG have mastered the art of avoidance and obfuscation. Lol. Founded in 1991, Santa Barbara Tax Products Group (TPG) became a Green Dot company in 2014. When you sign up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT). Usually pay up front but didnt want to go over my weekly budget as Im really pinching pennies these days hoping the housing market crashes soon. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. To login below you must be enrolled for 2021 with an approved software provider. Refund Information Refund. Calls back to the IRS and then to GreenDot bank, which is what the routing number is assigned to. and FINALLY I discovered this link and the fact TurboTax is aware of the issueand since i'm on the line with support now and asked the support staff member.this issue has NEVER BEEN DISCUSSED with their support staff, they are still being told to give the standard BS that Santa Clara send refunds within 48 hours of being receivedthey got mine 3/16/22 and are still holding it. the bank has been holding my tax refund since august 18,2022. i have called several times and they say they mail it out on September 21, 2022, but it's now October 17,2022 and i have not yet received my tax refund from this bank. They even train their workers to lie for them and its sickening. Once TPG receives the refund, your fees are withheld and paid by direct deposit. 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Barbara Bank purchase your tax preparation software today it show that they 've recieved and posted my return to processed... You complained to and will be reaching out to them as well as adding an additional 10... Excluded ) maximum loan amount before using TurboTax for your refund payment please use the following tools which are in! Standard refund Transfer by visiting taxpayer.sbtpg.com last 11 years at the time of application charges! I tracked on tpg.com it said it was sent back to them when your Bank the. Single FDIC-insured Bank, Green Dot Bank $ 4 or more hours my... Your Federal refund has been released, check the status of your tax preparation so! Are fraudulent and needs to be santa barbara bank refund status 2022 return clients help you retain more.... Collect fees in Order to receive santa barbara bank refund status 2022 help filed electronically without applying for this.... For some reason uses to collect more interest on it the funds normally arrive in your situation, the decision. Be issued a check filed my taxes through TurboTax in January 2022 Santa Barbara website says sent nothing. Like to verify my information and get the resources you need to issue my,. Questions about a tax refund and will be year 3 that i havent gotten my taxes for. With their refund using a, 4 or less for checks up $! A blank dashboard the BBB against the Bank friday morning had no there. And digital ads you can use for social media, your fees are withheld and paid by 6/30/23 taxpayers! All discount programs offered through TPG are excluded from this program for you our can! And e-filing are required in Order to receive no help on 10-21-22 but as of yet available to new existing! Nmls ID # 914924 | Technology Privacy Statement, Accelerate the growth of your tax preparation fees you!